WABI SABI MOMENTS

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Tuesday, May 15, 2007

29 days....

This morning Chris called Immigration Services as soon as they opened to find out WTF they were doing because their actions don't jive with the procedures in their operations manual.....

The guy on the phone tried to give us some song and dance about how there's a cue (yup, improper usage, but I can't remember how to spell the right one) and my application has been it that for a while and so March 28th was the day they got it, not the day it started processing. April 18th is when it was assigned a case worker and started processing and May 2nd is when they sent off the medical check to be reviewed. No matter what we tried to tell the guy on the phone he kept insisting that was what happened and nothing odd is going on. He also said we have nothing to worry about because they wouldn't kick me out of the country anyways...if I have an application processing which they received in plenty of time and it's not been decided on by the time my permit expires I'll be fine and don't have to leave... I can wait 'til they've made a decision.

Interesting story....but it's SUCH bull shit! Why do I say that? Because...my case had a caseworker weeks ago and it wasn't the person he named had it this morning. How do we know that if they don't automatically tell you? Because Chris and I were having this debate weeks ago about when to send off my passport to have the name changed on it. I thought we needed to wait 'til after they appoved my permit extension because I expected to have to undergo more tests (like the doc that did my medical check expected) and I'd need my passport for identification...also I didn't think it would be good to change passport numbers on them in case they tried to verify my passport and it came up invalid. But Chris thought as long as we let them know of the change it would be fine. So we called Immigration NZ to ask about it and the woman we talked to said there would be no problem sending it off (since it would be back within 2 weeks) and that when we got it back to just send a fax to our caseworker stating the change in my name and passport number....so she gave us the fax number and the name of the caseworker processing my case, along with exactly what to say in the fax. That was around mid-April (although I can't remember the exact date) and I swear it was before the 18th of April.... The caseworker they claim has it now was not the same one that had it then....

So why the change? They won't admit there was a change... And why is it when we called weeks back when we were trying to figure out which permit to apply for that the woman on the phone commented on the fact that we had to allow adequete time for processing since I had a limited amount of time until my permit expired and I wouldn't be allowed to remain in the country while they made a decision on it? So we chose the faster process (applying for an extension) in hopes it would process in time? And why do they state that very thing repeatedly on their website, but yet tell us something completely contradictory on the phone this morning?

I know, I know, maybe it's my imagination working overtime, but I don't think so... There are just too many things that don't line up...too much that they're refusing to comment on or acknowledge.. The guy on the phone told us that he expected to hear a decision on my case in the next week, so to call back this time next week to find out what the status of my case is.

And then there's the matter of am email I got at 11:30 this morning from Immigration NZ (3 hours after calling them) notifying me I've had a change of status... I'm not logging on to their website to check exactly WHAT that is until Chris gets home....to keep me from calling and yelling at them if it's more BS...LOL

The guy on the phone this morning started sounding exasperated according to Chris who was being the middle person between the guy and me... He'd tell Chris something and Chris would say "Okay, one moment while I pass that on to my wife..." and then say whatever the guy said... Guess he got tired of having messages passed back and forth...but oh, he doesn't realise the good deed Chris was doing for him by being in the middle...because you all know how I get when I'm mad, it's justified, and I'm well versed in my facts on the matter... Like I said... Hell hath no fury like a pissed off Tiara!

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